What happens if I can't find my tickets in the STADEFRANCE Tickets app on the day of the event? A customer support service is available at the Stadium on the day of the event. Related articles I can't see my tickets. I can see my tickets in the STADEFRANCE Tickets app, but they are not active. What should I do? I can't find my seats in "My personal space". What can I do? How do I find my tickets in the STADEFRANCE Tickets app? I bought my tickets on the stadefrance.com website. Can I resell them on the STADEFRANCE Tickets app?